GymMaster App For Members

February 7th, 2018

Today we celebrate the official launch of the GymMaster App, available now for both iOS and Android.

With growing support as our client-base continues to grow, GymMaster is pleased to announce the release of our GymMaster Member App. The app is intended to strengthen the relationship between the gym and their members, increasing member engagement and reducing the cost of retention & marketing, through push notifications.

Gym members can view the timetable within the app and easily book into classes. They can schedule sessions with their trainers and various offered services, as well as update their personal information.

“The launch …

Automation is Killing your Member Retention

February 5th, 2018

We’re looking at the role of automation in your gym, and the role it plays in increasing your member retention.

Automation is a term thrown around a lot these days—after all, it’s work being done for you, without you having to manually do it! You can save hours of manual administrative work running reports, writing countless individual emails, stressing about unpaid bills and missing opportunities for more revenue.

How does automation work?

Automations are actions that your gym software takes, which are automatically triggered by a specific activity or once a set time frame has passed; such as sending a …

CPU Vulnerabilities: Meltdown

January 16th, 2018

All Services Will Be Affected.

A number of serious security vulnerabilities affecting many CPU architectures have recently been disclosed by Google Project Zero.

Jann Horn of Project Zero recently made the announcement. “We have discovered that CPU data cache timing can be abused to efficiently leak information out of mis-speculated execution, leading to (at worst) arbitrary virtual memory read vulnerabilities across local security boundaries in various contexts.”

As a result, our servers are requiring maintenance at multiple levels. Due to the severity of the vulnerabilities, action must be taken swiftly, which will require up to two hours or server …

The Two Most Important Reports for Failed Payments

January 10th, 2018

Gain full visibility on why your gym members’ payments are failing – and what you can do about it.

Have you ever looked at how many of your members owe you money, and felt a strike of concern? Like how you’re going to pay your own bills, or whether you should consider outsourcing your debt collection? There are many reasons your members’ payments fail, and it’s often less troubling than your first instinct.
Your member may have changed who they do their banking with, or they might have lost their credit card. They might have simply forgotten to let you …

GymMaster Staff App

January 3rd, 2018

In the wake of the recent release of our Member App, one of the most common questions we get from our wonderful clients is whether we have a GymMaster staff app. I’ll let you in on a little secret – GymMaster itself is totally mobile friendly!

Because GymMaster is a web app that has been completely designed to work on any device of any size, you and your trainers can use GymMaster to manage your members, visits, schedules and more – from anywhere! Here is a bit more information on what’s possible with GymMaster as a mobile solution.

What

Feature Spotlight: Till Take

December 7th, 2017

Today’s Feature Spotlight is focused on a new update for the humble Till Take. Those who already make the Till Take a part of their regular routine may have noticed some recent changes.

These changes now allow for a detailed breakdown of cash in the till, as well as the ability to record the money banked at the end of the shift/day with GymMaster by automatically updating and tracking the float accordingly. You can also view historic shift reports, allowing you to easily review previous shift balances.

These improvements represent GymMaster’s commitment to helping your business’ success, by encouraging more …