GymMaster Blog for the ‘Billing’ Category

New alerts in GymMaster

Wednesday, July 18th, 2018

We’ve implemented new alerts, to help you keep on top of your bookings, Debtors and Failed Billing.

As an ongoing commitment to improving our product for you, the GymMaster development team have recently released new features to assist in keeping you up to date with what is happening in your facility.

 

On the home screen you will now see alerts regarding any bookings you haven’t checked in recently. Not checking in bookings means that it may not count that session towards the sessions your clients are entitled to.

You can change how the system reacts to bookings not checked

The 6 Most Popular GymMaster Blog Posts of All Time

Tuesday, February 20th, 2018

As we settle into 2018, we wanted to take a look back at some of our most popular blogs over the years. These are the 6 popular read blogs from 2017, with some wonderfully relevant tips to keep your business on top! We love sharing informative, useful content that helps you run your fitness business.

1. What Pricing Strategy Should I Adopt for my Gym?

The most popular story of all time, this blog post looks at the variety of pricing methodologies for your gym, paying particular attention to the pros and cons of bundling all services together into …

Tackle Unpaid Account Balances

Monday, August 14th, 2017

Do you dread the idea of having to call up your clients to ask for payments on unpaid account balances? Do you let you financials suffer because you avoid that awkward conversation? Do you worry this phone call may affect your ongoing relationship with this member?

Do you breathe a sigh of relief when that phone call goes to voicemail?

If you answered yes to any of the above questions, you’re a part of the majority. Asking for money can be difficult in any situation, but debt collection carries anxiety on so many levels. But it doesn’t have to be …

Feature Spotlight: Member Can Pay Their Outstanding Balance Online

Friday, August 11th, 2017

Debt collection doesn’t have to be the bane of your job any longer. With GymMaster, you can simply direct your members to the online member portal, where your members pay online. Whether it’s a failed payment, an IOU, or a complicated debt that has been outstanding for a while, GymMaster makes it easy for you, and your member.

Not only does this provide a simple and convenient way for members to ensure their accounts are up to date, but it also allows facilities that use access control to have more proactive restrictions.

When you empower your members to pay their …

Feature Spotlight: Related Payments under Account History

Friday, July 28th, 2017

It’s now even easier to identify which payment is associated with each charge on our Member Accounts Tab:

When you scroll down the page to the account history, you can hover your mouse over a payment and the charge to which it is related will have a shadowed area on the left:

This means you can easily identify the payments that have been received, and the purchases to which they are related.

For more details on our latest upgrades you can see these listed on our Release notes page.

GymMaster’s ongoing development is part of our commitment to being the …

10 Direct Debit Tips for Gyms

Tuesday, February 16th, 2016

This blog post was contributed by Debitsuccess

Cashflow is essential to any organisation’s success – including gyms. At Debitsuccess, we’re the specialist at collecting recurring payments from customers through our full service billing solution so here are some things to consider when deciding to offer a direct debit option to your members: