GymMaster uses a remote support service called TeamViewer, which allows us to temporarily take control of your computer so we can look at your issues, see error messages on your screen, or assist you without needing to be onsite. This system gets through firewalls, and interacts with your mouse and keyboard as though we were the currently logged-in user.
Please ensure you have downloaded TeamViewer before calling us for support. The technician will then request your password, or a prompt will appear asking for access to your system. In this case, click ‘Allow’.
Please choose your Operating System below to download TeamViewer: