Support

GymMaster Support

GymMaster Support is here to assist

You will find useful tips and information about how things work with GymMaster in the support notes and manual below.

For any enquiries or questions about GymMaster, please get in touch

We use a remote support service called TeamViewer, which allows us to temporarily take control of your computer so we can look at your issues, see error messages on your screen, or assist you without needing to be onsite. This system gets though firewalls, and interacts with your mouse and keyboard as though we were the currently logged-in user.

Please ensure you have downloaded TeamViewer before calling us for support. The technician will then request your password, or a prompt will appear asking for access to your system. In this case, click ‘Allow’.

Please choose your Operating System below to download TeamViewer:

For general installation instruction, please choose from the list below:
For more information about GymMaster, you can access our GymMaster Manual or check out our YouTube Channel for training videos