Top Ten Fitness Trends For 2018

November 22nd, 2017

The American College of Sports Medicine (ACSM) has debuted their 12th annual survey of the top fitness trends for 2018, and there are some interesting expected trends appearing on the top 10 list.

High Intensity Interval Training (HIIT) comes in as the number one trend in fitness for 2018, four years after first been awarded the top place. Wearable technology was the hottest trend in 2017, which has been knocked back to number 3 this year; preceded by Group training.

Dropping from 2017’s top 20 in 2018 was Worksite health promotion; smartphone exercise apps, and outcome measures. Other trends that …

How do I Compete in the Gym Market With High Price Memberships?

October 13th, 2017

Have you got something special to offer your members? Does it justify a high price memberships? The way that people justify your prices depends on how your frame your offering. This blog gives you a few tips to make sure your customers aren’t being scared off by your higher prices.

Step 1: Work out your competitive advantage

Do you provide a boutique service that no-one else does? Is your service super intimate and personal? Is your facility different in any way? Define what your facility does super well – better than anyone else in your area – that justifies your …

Feature Spotlight: Online Module Setup

September 1st, 2017

This Feature Spotlight focuses on the GymMaster Online Module. The module allows you to integrate your schedule, member portal, and sign up page onto your existing website – a live timetable and your own branding.

In order for the Online Module Member Portal to function, your web developer will need to create a dedicated page on the host site, and you’ll need to provide us with the necessary information to configure the back end. Additionally, you will need to contact us to arrange remote database access.

GymMaster Online Module Setup

We have made a simple 7 step process for you, …

Tackle Unpaid Account Balances

August 14th, 2017

Do you dread the idea of having to call up your clients to ask for payments on unpaid account balances? Do you let you financials suffer because you avoid that awkward conversation? Do you worry this phone call may affect your ongoing relationship with this member?

Do you breathe a sigh of relief when that phone call goes to voicemail?

If you answered yes to any of the above questions, you’re a part of the majority. Asking for money can be difficult in any situation, but debt collection carries anxiety on so many levels. But it doesn’t have to be …

Feature Spotlight: Member Can Pay Their Outstanding Balance Online

August 11th, 2017

Debt collection doesn’t have to be the bane of your job any longer. With GymMaster, you can simply direct your members to the online member portal, where your members pay online. Whether it’s a failed payment, an IOU, or a complicated debt that has been outstanding for a while, GymMaster makes it easy for you, and your member.

Not only does this provide a simple and convenient way for members to ensure their accounts are up to date, but it also allows facilities that use access control to have more proactive restrictions.

When you empower your members to pay their …

Feature Spotlight: Related Payments under Account History

July 28th, 2017

It’s now even easier to identify which payment is associated with each charge on our Member Accounts Tab:

When you scroll down the page to the account history, you can hover your mouse over a payment and the charge to which it is related will have a shadowed area on the left:

This means you can easily identify the payments that have been received, and the purchases to which they are related.

For more details on our latest upgrades you can see these listed on our Release notes page.

GymMaster’s ongoing development is part of our commitment to being the …