GymMaster Blog for May, 2019

GymMaster’s Fitness Club Tailgating Solution

Monday, May 20th, 2019

Non-members attempting to sneak in for a workout goes hand-in-hand with charging for memberships. Tailgating is a solution for clubs having issues with unwelcome visitors finding their way into the club by following members.

Whether it’s a current member inviting their friends in for a workout or opportunistic individuals sneaking in an open door. GymMaster’s tailgating solution enables you to monitor these people and identify how they’re getting in.

Tailing is a common issue costing fitness clubs in un-gathered check in fees and in stolen or damaged equipment. As you have no details on the individual, they are unaccountable whilst …

Introducing the New Accounts Tab

Wednesday, May 15th, 2019

Introducing the new and improved member accounts tab. This update makes it easier for you to identify which charges your member’s incoming payments are clearing at a glance.

You can find this tab by opening GymMaster, clicking “find member”, choosing a member and then clicking the “accounts” tab at the top of the members page.


Let’s take a look at these new changes

As you know, you can click on the button with the blue down arrow on the right of the transaction to view it in more detail.

For the transaction, this additional information will be presented in

New GymMaster Feature: Favorite Reports

Tuesday, May 14th, 2019

If you use GymMaster reports, you may have already noticed the introduction of two new icons to your reporting interface – ♥ & ★. These symbols are the My Favorite ♥ and Company Favorite ★ buttons for GymMaster’s new “Favorite Reports” feature.

These new additions allow you to add important reports to the favorites tab, making accessing and running them a breeze.

The “Company Favorite” button ★ adds the report to the favorites tab for all staff users within GymMaster. This button is only visible to users with admin rights.

The “My Favorites” button ♥ adds the report to the …

Choosing the Best Billing Provider for your Fitness Club

Tuesday, May 7th, 2019

Choosing the best billing provider is key to saving time, money and effort in the long run. While GymMaster offers a streamlined solution with your billing provider operating in the background, there are a variety of questions you should ask when signing up with the provider of your choice.


Credit card and Automated Clearing House (ACH) services are common requests from many Fitness clubs looking for a billing provider.

“ACH is the term billing providers use for charging members directly from their bank account, also known as “Direct Debit.”

Offering these payment options to your members gives them a …

How Clients Outside of The Fitness Industry are Using GymMaster

Monday, May 6th, 2019

As our name suggests, GymMaster was designed as a membership management system for fitness clubs and gyms. However, over the years we have picked up clients operating within a broad range of industries who creatively use GymMaster’s features to suit their needs.

GymMaster is extremely versatile and can be used in a number of ways. From the access control system and resource scheduling to point of sale. Industries serviced by GymMaster external to the fitness niche are growing rapidly!

Examples of companies currently using GymMaster to run their business:

  • Car washes
  • Tanning Salons
  • Dog Parks
  • Hair Salons
  • Aqua Massage
  • Escape

Club Membership Hold Policies: Best Practices

Wednesday, May 1st, 2019

Sometimes life gets in the way of members being able to get to the gym. They may be unwell, going away for a holiday or even a student returning to college.

Membership holds are a great way to keep these members engaged with your club and keep them coming back when they are fit and able to work out again.

But it’s important to come up with a strong and consistent membership hold policy to ensure that your club offering holds isn’t taken advantage of. This is why we have to come up with a list of a few best …